What you can manage on a Copa booking
The common tasks. What's possible on a given ticket depends on its fare rules.
In Manage Booking at copa.com or the Copa Airlines app you'll need your reservation code and last name. Keep it handy — we'll ask for it too when we help.
Most extras can be added after booking, often more cheaply than at the airport. On Economy Basic and Classic, adding a bag or seat in advance is the smart move.
Minor corrections like a spelling fix are frequently possible; bigger changes may need a reissue and get harder close to departure, so don't wait.
Adding your ConnectMiles number means you earn miles and any elite status benefits apply — and Star Alliance credit where eligible. Easy to miss, easy to add.
Date changes and cancellations follow your fare rules, tightest on Economy Basic — see our change & cancellation guide, or just call and we'll handle it.
What a booking allows depends entirely on its fare and route. Tell us your reservation code and what you want to do, and we'll tell you what's possible and take care of it — our service fee is quoted first, and Copa's own tools at copa.com are always free.
What you can do after booking
The common tasks — what a ticket allows depends on its fare rules.
Find your reservation in seconds
Have these two things and any agent can pull it up.
- Reservation code — the code from your Copa confirmation
- Passenger last name exactly as booked
- For online access: the email or ConnectMiles account used
- Lost the code? We can usually locate it from your details
Add your ConnectMiles number now, not at the airport. It's easy to forget, and adding it to the reservation before you fly is the reliable way to make sure you earn miles, apply elite status benefits, and get Star Alliance credit where eligible.
Frequently asked
I lost my reservation code — can you still find my booking?+
Can I add a bag or seat after booking?+
Can I add my ConnectMiles number to a flight I already booked?+
Do you charge to manage my booking?+
Contact options
Reach Copa directly, or let us handle it.
Contact Copa Airlines directly
The airline's own official channels — free.
More Copa Airlines help
Related guides.