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Is your LATAM flight delayed or cancelled?

First check the status — then act fast. When a flight is disrupted, the travellers who call first get the best re-routing while seats last. Here's what to do, and a number to call the moment it matters.

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    What to do about a LATAM delay or cancellation

    General guidance. Your specific rights depend on the route, country, cause and your fare.

    Check the real-time status first:

    Confirm the current status on latam.com or the LATAM app before you head to the airport — schedules can change quickly during disruptions.

    If it's cancelled or badly delayed:

    You're generally entitled to rebooking on the next available flight or a refund. On airline-caused cancellations, that can apply even to nonrefundable fares.

    Speed beats everything:

    When many passengers are rebooking at once, seats on the next good flight go fast. Calling immediately often gets you a better option than waiting in an airport line.

    Missed a connection?

    If LATAM's own delay caused a misconnection, they generally rebook you. Get on it right away — don't wait to be found.

    Keep your documents:

    Hold on to your booking code and any notices; they help confirm what you're owed if you claim a refund later. Passenger-rights rules differ across South America, the US and Europe.

    Rights and remedies vary by route, country, cause and fare, and rules differ between countries. We don't quote compensation amounts — call us with your flight and we'll tell you your realistic options and act on them fast.

    Disruption quick-reference

    General guidance — your rights depend on the route, country, cause and fare.

    Check status
    latam.com or the LATAM app, in real time before you travel
    If cancelled
    Rebooking on the next available flight, or a refund
    Missed connection
    LATAM-caused misconnections are generally rebooked by the airline
    Move fast
    Call first — the phone often rebooks quicker than the airport line
    Keep
    Your booking code and every notice, for a later refund or claim

    Delayed or cancelled — what you're generally owed

    General guidance; your rights depend on route, country, cause and fare.

    LATAM cancels the flight

    Strongest position

    • Rebooking on the next available flight, or
    • A refund — even on nonrefundable fares
    • Misconnections caused by LATAM are generally rebooked
    • Some routes add rights depending on cause and country

    Long delay or your choice

    More conditional

    • Options depend on the length and cause
    • Compensation rules differ across South America, the US and Europe
    • Restricted fares limit voluntary changes
    • Keep documents in case you claim later

    Call before you queue. When a flight is cancelled, the phone often rebooks you faster than the airport line — you can be on the next flight before you'd reach the front. We're on 24/7 for exactly this.

    Frequently asked

    My LATAM flight was cancelled — what am I entitled to?+
    Generally either a rebooking on the next available flight or a refund, and on airline-caused cancellations that can apply even to nonrefundable fares. Call us right away and we'll pursue the best option before seats fill.
    My flight is delayed and I'll miss my connection — help?+
    Call us immediately. If the delay is LATAM's, they generally rebook the misconnected segment; acting fast gets you a better re-route than waiting. Have your booking code ready.
    Am I owed compensation for the delay?+
    It depends on the route, the country, the cause and the applicable rules, which differ across South America, the US and Europe. We won't guess a number, but we'll tell you whether a claim is realistic and how to pursue it.
    Should I go to the airport or call first?+
    If there's still time, calling first is often faster — you may be rebooked before you'd reach the front of an airport line. We're available 24/7 for exactly this.

    Contact options

    Reach LATAM directly, or let us handle it.

    Contact LATAM Airlines directly

    The airline's own official channels — free.

    Websitelatam.com
    Reservations1-866-435-9526
    AppLATAM app

    Or let a BargainAirTicket agent do it

    Independent · 24/7 · English & Español · service fee applies.

    +1 (833) 667-2918
    Call now WhatsApp

    More LATAM Airlines help

    Related guides.

    Full LATAM Airlines guide Change or cancel Refund policy Manage booking

    BargainAirTicket is an independent travel marketplace operated by Bookmecheapest LLC — not an airline and not a representative of LATAM Airlines or any airline. "LATAM Airlines" and related marks are trademarks of their respective owners, used here only to describe the ticketing support we offer. Fares, fees, and policies are set by the airline and change frequently — always confirm current information at latam.com. We assist with bookings, changes and cancellations on any airline for a service fee, quoted before you're charged.

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