What you can manage on a LATAM booking
The common tasks. What's possible on a given ticket depends on its branded fare rules.
On latam.com or the LATAM app you'll need your booking code and last name. Keep it handy — we'll ask for it too.
Most extras can be added after booking, often more cheaply than at the airport. Adding them in advance is the smart move.
Minor corrections like a spelling fix are frequently possible; bigger changes may need a reissue and get harder close to departure, so don't wait.
Adding your LATAM Pass number means you earn points and any status benefits apply. Easy to miss, easy to add.
Date changes and cancellations follow your branded fare rules — see our change & cancellation guide, or just call and we'll handle it.
What a booking allows depends entirely on its branded fare and route. Tell us your booking code and what you want to do, and we'll tell you what's possible and take care of it — LATAM's own tools at latam.com are always free.
What you can do after booking
The common tasks — what a ticket allows depends on its branded fare rules.
Find your reservation in seconds
Have these two things and any agent can pull it up.
- Booking code — the six-character code from your confirmation
- Passenger last name exactly as booked
- For online access: the email or LATAM Pass account used
- Lost the code? We can usually locate it from your details
Add your LATAM Pass number now, not at the airport. It's easy to forget, and adding it to the reservation before you fly is the reliable way to make sure you earn points and any status benefits apply.
Frequently asked
I lost my booking code — can you still find my booking?+
Can I add a bag or seat after booking?+
Can I add my LATAM Pass number to a flight I already booked?+
Do you charge to manage my booking?+
Contact options
Reach LATAM directly, or let us handle it.
Contact LATAM Airlines directly
The airline's own official channels — free.
More LATAM Airlines help
Related guides.