What you can manage on a United booking
The common tasks. What's possible on a given ticket depends on its fare rules.
In My Trips at united.com or in the United app you'll need your confirmation number (a six-character code) and last name. Keep it handy — we'll ask for it too.
Most extras can be added after booking, often more cheaply than at the airport. Adding them in advance is the smart move — especially seats on a Basic Economy fare.
Minor corrections like a spelling fix are frequently possible; bigger changes may need a reissue and get harder close to departure, so don't wait.
Adding your MileagePlus number means you earn miles and any Premier benefits apply. Easy to miss, easy to add.
Date changes and cancellations follow your fare rules — see our change & cancellation guide, or just call and we'll handle it.
What a booking allows depends entirely on its fare and route. Tell us your confirmation number and what you want to do, and we'll tell you what's possible and take care of it — United's own tools at united.com are always free.
What you can do after booking
The common tasks — what a ticket allows depends on its fare rules.
Find your reservation in seconds
Have these two things and any agent can pull it up.
- Confirmation number — the 6-character code from your confirmation
- Passenger last name exactly as booked
- For online access: the email or MileagePlus account used
- Lost the number? We can usually locate it from your details
Add your MileagePlus number now, not at the airport. It's easy to forget, and adding it to the reservation before you fly is the reliable way to make sure you earn miles and any Premier benefits apply.
Frequently asked
I lost my confirmation number — can you still find my booking?+
Can I add a bag or seat after booking?+
Can I add my MileagePlus number to a flight I already booked?+
Do you charge to manage my booking?+
Contact options
Reach United directly, or let us handle it.
Contact United Airlines directly
The airline's own official channels — free.
More United Airlines help
Related guides.