1. Introduction & Scope
Bookmecheapest LLC, doing business as BargainAirTicket ("BargainAirTicket," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what personal information we collect through our website and phone-based booking services, how we use and share it, and the choices and rights available to you.
This Policy applies to www.bargainairticket.com and its Spanish-language version, and to information we collect when you call our booking desk or submit a call-back request. It does not apply to third-party sites we link to, such as Kayak, which have their own privacy policies.
2. Information We Collect
Information you provide directly
- Call-back request form: name, phone number, email address, and any message you enter describing what you need help with.
- Phone calls: when you call us or we call you back, we collect the information you provide to complete a booking, change, or cancellation — which may include traveler names, travel dates, billing details for payment (handled verbally with your agent, not through our website), and passport/visa information where relevant to your trip.
- Email & WhatsApp: if you contact us by email or WhatsApp, we collect the content of those messages and the contact details you use.
Information collected automatically
- Approximate location (geo-IP): we use your IP address, via a third-party lookup service, to detect your general country location so we can display the correct local toll-free phone number for you. This is an approximate, city/country-level location, not precise GPS location.
- Device & usage data: browser type, pages viewed, referring site, and similar technical data, collected via cookies and similar technologies — see our Cookie Policy for details.
- Advertising & analytics identifiers: once enabled on our site, tools such as Google Ads conversion tracking and Google Analytics will collect click and conversion data (for example, that a phone number or WhatsApp button was clicked) to help us measure advertising performance.
3. Call Recording
Calls to or from our booking desk may be recorded or monitored for quality assurance, agent training, dispute resolution, and compliance purposes. Where required by law, we will notify you of call recording at the start of a call. By proceeding with the call after any such notice, you consent to the recording.
4. How We Use Your Information
- To respond to call-back requests and connect you with an agent or partner agency;
- To search for, book, change, or cancel travel on your behalf;
- To display the correct local phone number and language for your region;
- To communicate with you about your request or booking by phone, text message, email, or WhatsApp;
- To measure and improve our advertising, including Google Ads conversion tracking, once configured;
- To detect and prevent fraud, abuse, and security issues; and
- To comply with legal obligations, including tax, consumer-protection, and travel-industry recordkeeping requirements.
5. How We Share Your Information
We do not sell your personal information for money. We share it only as described below:
| Who | Why |
|---|---|
| Partner travel agencies | To route your call or call-back request when they are best positioned to find you a rate, as described in our Terms. |
| Airlines, hotels & other suppliers | To complete a booking, change, or cancellation you've asked us to make. |
| Kayak (affiliate partner) | If you choose to compare or book through the Kayak widget on our site, your interaction there is governed by Kayak's own privacy policy. |
| WhatsApp (Meta Platforms, Inc.) | If you message us via WhatsApp, Meta processes that message as the platform provider. |
| Geo-IP lookup provider | To translate your IP address into an approximate country, so we can show the right local number. |
| Analytics & advertising providers | Google Analytics, Google Ads, and similar tools, once enabled, to measure site and ad performance. |
| Service providers | Hosting, payment processing, and similar vendors who process data on our behalf under contract. |
| Legal & safety | Where required to comply with law, enforce our Terms, or protect rights, safety, or property. |
6. Cookies & Tracking Technologies
We use cookies and similar technologies for site functionality, analytics, and advertising. Full details — including the specific categories of cookies we use and how to manage your preferences — are in our Cookie Policy.
7. Data Retention
We keep booking-related information for as long as needed to provide the service, resolve disputes, and meet legal, tax, and accounting requirements — generally up to seven years for transaction records. Call-back requests that do not result in a booking are generally retained for a shorter period, typically up to 24 months, unless you ask us to delete them sooner or applicable law requires a different period.
8. Your Privacy Rights (U.S.)
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To exercise any of these rights, email helpdesk@bargainairticket.com. We will verify your request and respond within the timeframe required by applicable law.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to:
- Know what personal information we've collected, used, and shared about you;
- Request deletion of your personal information, subject to certain exceptions;
- Correct inaccurate personal information;
- Opt out of the "sale" or "sharing" of personal information — we do not sell personal information for money, and any advertising-related data sharing (for example, with Google Ads once enabled) can be opted out of via your browser's cookie controls described in our Cookie Policy; and
- Not be discriminated against for exercising these rights.
To submit a request, email helpdesk@bargainairticket.com with "California Privacy Request" in the subject line.
10. Visitors From the EEA / UK
If you are located in the European Economic Area or the United Kingdom, we process your personal information on the following legal bases: performance of a contract (to fulfill a booking you request), our legitimate interests (to operate and improve our Services and advertising), your consent (for example, when you submit a call-back request or accept marketing cookies), and compliance with legal obligations.
You have the right to access, correct, delete, restrict, or object to our processing of your data, and the right to data portability. You also have the right to lodge a complaint with your local data protection supervisory authority. To exercise any of these rights, contact us at helpdesk@bargainairticket.com.
11. Children's Privacy
Our Services are intended for adults aged 18 and over and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.
12. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
13. International Data Transfers
We are based in the United States, and information we collect may be processed and stored in the United States or other countries where our service providers operate. Where required by law, we use appropriate safeguards for international transfers of personal information from the EEA/UK.
14. Third-Party Links
Our website links to third-party sites and services, including Kayak. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted to this page with a revised "Last updated" date. If changes are material, we will provide additional notice where required by law.
16. Contact Us
Questions or requests regarding this Privacy Policy can be sent to helpdesk@bargainairticket.com, or by mail to:
Bookmecheapest LLC (BargainAirTicket)
4627 Morris RD
Jacksonville, Florida 32211
United States