1. Introduction & Scope
Bookmecheapest LLC, doing business as BargainAirTicket ("BargainAirTicket," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what personal information we collect through our website and phone-based booking services, how we use and share it, and the choices and rights available to you.
This Policy applies to www.bargainairticket.com and its Spanish-language version, and to information we collect when you call our booking desk, submit a call-back request, or contact us or our partners. It does not apply to third-party sites we link to, such as Kayak, which have their own privacy policies.
2. Information We Collect
Information you provide directly
- Call-back request form: name, phone number, email address, and any message you enter describing what you need help with.
- Phone calls: when you call us or we call you back, we collect the information you provide to complete a booking, change, or cancellation β which may include traveler names, travel dates, billing details for payment (handled verbally with your agent, not through our website), and passport/visa information where relevant to your trip.
- Email & WhatsApp: if you contact us by email or WhatsApp, we collect the content of those messages and the contact details you use.
Information collected automatically
- Approximate location (geo-IP): we use your IP address, via a third-party lookup service, to detect your general country location so we can display the correct local toll-free phone number for you. This is an approximate, city/country-level location, not precise GPS location.
- Device & usage data: browser type, pages viewed, referring site, and similar technical data, collected via cookies and similar technologies β see our Cookie Policy for details.
- Advertising & analytics identifiers: tools such as Google Ads conversion tracking and Google Analytics collect click and conversion data (for example, that a phone number or WhatsApp button was clicked) to help us measure advertising performance.
3. Call Recording
Calls to or from our booking desk may be recorded or monitored for quality assurance, agent training, dispute resolution, and compliance purposes. Where required by law, we will notify you of call recording at the start of a call. By proceeding with the call after any such notice, you consent to the recording. Where a phone number or WhatsApp link published on our website connects you directly to an independent partner agency, any recording of that communication is performed by that partner under its own practices.
4. How We Use Your Information
- To respond to call-back requests and connect you with our in-house team or a partner agency;
- To search for, book, change, or cancel travel on your behalf, including issuing tickets through our ticketing partners;
- To act on your behalf, with your authorization, in interacting and communicating with airlines, suppliers, and other agencies about your booking, and to collect, access, and use details about your bookings and your personal information (such as booking references, itineraries, traveler details, and, where relevant, passport or identification information) as needed to assist you with your request. Our partner agencies acting on our behalf may do the same. This is described further in the "Authorization to Act on Your Behalf" section of our Terms and Conditions;
- To display the correct local phone number and language for your region;
- To communicate with you about your request or booking by phone, text message, email, or WhatsApp;
- To measure and improve our advertising, including Google Ads conversion tracking;
- To detect and prevent fraud, abuse, and security issues; and
- To comply with legal obligations, including tax, consumer-protection, and travel-industry recordkeeping requirements.
5. How We Share Your Information
We do not sell your personal information for money. We share it only as described below:
| Who | Why |
|---|---|
| Ticketing partners, consolidators & issuers | To issue and ticket the bookings we make on your behalf. |
| Partner travel agencies | To route your call, message, or call-back request when they handle it on our behalf, as described in our Terms. Certain published phone numbers, WhatsApp links, and request forms connect or route you directly to these independent partners. |
| Airlines, hotels & other suppliers | To complete a booking, change, or cancellation you've asked us to make. |
| Kayak (affiliate partner) | If you choose to compare or book through the Kayak widget on our site, your interaction there is governed by Kayak's own privacy policy. |
| WhatsApp (Meta Platforms, Inc.) | If you message us or a partner via WhatsApp, Meta processes that message as the platform provider. |
| Geo-IP lookup provider | To translate your IP address into an approximate country, so we can show the right local number. |
| Analytics & advertising providers | Google Analytics, Google Ads, and similar tools, to measure site and ad performance. |
| Service providers | Hosting, payment processing, and similar vendors who process data on our behalf under contract. |
| Legal & safety | Where required to comply with law, enforce our Terms, or protect rights, safety, or property. |
Independent partner agencies and ticketing partners are separate businesses that handle your information under their own privacy practices; we require them by contract to handle personal data lawfully, but we are not responsible for their independent privacy practices.
6. Cookies & Tracking Technologies
We use cookies and similar technologies for site functionality, analytics, and advertising. Full details β including the specific categories of cookies we use and how to manage your preferences β are in our Cookie Policy.
7. Data Retention
We keep booking-related information for as long as needed to provide the service, resolve disputes, and meet legal, tax, and accounting requirements β generally up to seven years for transaction records. Call-back requests that do not result in a booking are generally retained for a shorter period, typically up to 24 months, unless you ask us to delete them sooner or applicable law requires a different period.
8. Your Privacy Rights (U.S.)
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To exercise any of these rights, email helpdesk@bargainairticket.com. We will verify your request and respond within the timeframe required by applicable law.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to:
- Know what personal information we've collected, used, and shared about you;
- Request deletion of your personal information, subject to certain exceptions;
- Correct inaccurate personal information;
- Opt out of the "sale" or "sharing" of personal information β we do not sell personal information for money, and any advertising-related data sharing (for example, with Google Ads) can be opted out of via your browser's cookie controls described in our Cookie Policy; and
- Not be discriminated against for exercising these rights.
To submit a request, email helpdesk@bargainairticket.com with "California Privacy Request" in the subject line.
10. Latin America Privacy Rights
We offer our Services to customers in Latin American countries, including Mexico, Colombia, Argentina, Peru, Chile, Guatemala, and the Dominican Republic, among others. Several of these countries have data-protection laws that give you rights over your personal information. Depending on your country of residence, these may include the rights to:
- Access the personal information we hold about you and know how it is used;
- Request that we correct or update inaccurate or incomplete information;
- Request deletion or cancellation of your personal information, subject to legal and contractual retention requirements;
- Object to or restrict certain uses of your personal information; and
- Withdraw consent you previously gave, where our processing is based on consent.
To exercise any of these rights, email helpdesk@bargainairticket.com describing your request and your country of residence. We will verify your identity and respond within the timeframe required by your local law. Where your request concerns information held by an independent partner agency or supplier, we may need to direct your request to that party.
11. Children's Privacy
Our Services are intended for adults aged 18 and over and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.
12. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
13. International Data Transfers
We are based in the United States, and information we collect may be processed and stored in the United States or other countries where our service providers, partner agencies, and ticketing partners operate (including, for example, India and others). By using our Services or providing your information, you understand that your information may be transferred to and processed in these countries, which may have data-protection laws different from those in your country. We take steps we consider reasonable to protect your information wherever it is processed, and, where required by applicable law, we use appropriate safeguards for such transfers.
14. Third-Party Links
Our website links to third-party sites and services, including Kayak, and publishes third-party partner phone numbers and WhatsApp links. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted to this page with a revised "Last updated" date. If changes are material, we will provide additional notice where required by law.
16. Contact Us
Questions or requests regarding this Privacy Policy can be sent to helpdesk@bargainairticket.com, or by mail to:
Bookmecheapest LLC (BargainAirTicket)
4627 Morris RD
Jacksonville, Florida 32211
United States