How Delta changes & cancellations generally work
The rules in plain language. Your exact fare always governs — we'll confirm it on the call.
For travel within the US and to most international destinations, Delta has eliminated change fees on Delta Main, Comfort, First, Premium Select and Delta One. You'd still pay any difference in fare if the new flight costs more.
The lowest fare can't be changed, and if you cancel by choice you typically get only a partial eCredit. Don't assume it's hopeless — call and we'll check what your ticket allows.
Delta lets you cancel any fare within 24 hours of booking for a full refund to your original payment — this applies to every fare type, including Delta Main Basic.
Outside the 24-hour window, cancelling a nonrefundable ticket usually converts its value to an eCredit rather than cash. eCredits carry expiry dates and usage rules.
You're generally entitled to a rebooking or a refund to your original payment method — even on a nonrefundable ticket.
Policies vary by fare, route and how your ticket was issued. We never publish change or cancellation amounts because yours depends on your ticket — an agent tells you the exact figure before anything is charged.
Delta fares and how flexible they are
Where your ticket sits decides how easily it changes. Higher = more flexible.
Refund or eCredit? What you'll likely get
It comes down to who cancelled and your fare.
You cancel by choice
Most common
- Nonrefundable fares convert to an eCredit, not cash
- Delta Main Basic gives only a partial eCredit
- eCredits carry expiry dates and rules
- Refundable fares return to your original payment
Delta cancels or reschedules
Better for you
- A refund to your original payment is generally available
- Applies even to nonrefundable fares
- Or free rebooking on the next available flight
- Significant schedule changes usually count
Use the 24-hour rule. Delta's risk-free cancellation refunds any fare cancelled within 24 hours of booking — including Basic Economy. If you booked today and aren't sure, call us before the window closes.
Frequently asked
Can I change a Delta Main Basic (Basic Economy) ticket?+
Will I get money back or an eCredit?+
I booked a few hours ago — can I cancel free?+
Do you charge to change it for me?+
Contact options
Reach Delta directly, or let us handle it.
Contact Delta Air Lines directly
The airline's own official channels — free.
More Delta Air Lines help
Related guides.