How Avianca check-in generally works
General timings. Exact windows depend on the airport and, since many Avianca flights are international, on entry requirements too.
Avianca check-in on avianca.com and the Avianca app generally opens 24 hours before departure and closes shortly before the flight. It is the easiest way and usually gives the best remaining seats.
If you are checking a bag or need documents verified, use the counter or bag drop. Bag-drop and boarding cutoffs vary by airport, and international document checks take time, so arrive earlier than you would for a short domestic hop.
Avianca boards by groups and closes boarding several minutes before departure. Higher fares, Business and LifeMiles elite status board earlier, so being at the gate on time matters.
Passports, visas and entry requirements for your destination are your responsibility and are checked before boarding. For international flights to or from Colombia, the Check-Mig form is completed on Migracion Colombia's own site, not Avianca's, within 24 hours of the flight.
If you connect at Bogota El Dorado, know your gate and connection time. An international arrival connecting to a domestic flight means clearing immigration and customs, rechecking your bag, and clearing security again, so do not cut it fine.
Check-in and boarding cutoffs vary by airport, route and aircraft, and international document checks add time. If online check-in will not go through or a document question comes up, call us and we will help you sort it before you travel. Avianca's own tools at avianca.com are free.
Your Avianca check-in timeline
General timings. Always confirm the exact windows for your airport and route.
Before you leave for the airport
A quick pre-flight check that prevents most day-of problems on an international trip.
- Check in online and save the mobile boarding pass
- Confirm passport, visa and entry requirements for your destination
- For Colombia, complete Check-Mig on Migracion Colombia's site within 24h
- Know your bag drop and boarding cutoffs, and your Bogota connection time
If online check-in will not accept you, it is often just an international document check or a ticket condition, and usually you simply check in at the airport. Call us and we will confirm why so there is no surprise at the Avianca counter.
Frequently asked
When does Avianca check-in open and close?+
Online check-in will not accept me, what now?+
Do I need the Check-Mig form for Colombia?+
How early should I get to the airport for Avianca?+
Contact options
Reach Avianca directly, or let us handle it.
Contact Avianca directly
The airline's own official channels, free.