What you can manage on an Azul booking
Most of it can be done online, and all of it we can do for you. Some things, like a name correction, have hard rules, so ask early.
Move a date or cancel, subject to your fare's rules. Our change-and-cancellation guide covers how the fare tiers, the 24-hour regret rule and Crédito Azul all work, and we'll price the exact move before you commit.
Add or change a seat, buy a checked bag at the cheaper online rate, or price a move up to extra legroom, Azul Comfort or Business. Doing these before the airport almost always costs less.
If you forgot to add TudoAzul when booking, add it so you earn points and any tier baggage benefit isn't missed. Give us the number and we'll attach it to the reservation.
A small typo can often be corrected, but a genuine name change is tightly restricted and airline tickets are almost never transferable to someone else. If a name looks wrong, tell us immediately, this is one to catch early.
Wheelchair or mobility help, a pet spot, a pregnancy notification, or a minor's paperwork all have deadlines and confirmations. Our special-assistance and minors guides go deeper; we'll arrange whatever your trip needs.
What's possible on a booking depends on your fare, route and how the ticket was issued. We never publish amounts; an agent quotes any airline charge and our service fee before anything is charged. You can also manage most of this yourself at voeazul.com.br at no cost.
What we can do to your Azul booking
Give us the reservation code and we handle it, or point you to the free self-service route.
Name looks wrong? Don't sit on it. Airline tickets are almost never transferable, and a genuine name change is tightly restricted. A typo caught early is usually fixable; the same typo found at the airport may not be. Send us the booking the moment something looks off.
Frequently asked
Can you manage my Azul booking for me?+
I spelled my name wrong on an Azul ticket, can it be fixed?+
Can I add a checked bag or a seat after booking?+
I forgot to add my TudoAzul number, is it too late?+
Contact options
Reach Azul directly, or let us handle it.
Contact Azul Linhas Aéreas directly
The airline's own official channels, free.
More Azul Linhas Aéreas help
Related guides.