How travelling with a pet on LATAM generally works
General guidance. Pet travel has strict, route- and aircraft-specific rules, always confirm the details for your exact trip.
Your pet plus carrier must fit under the seat: a soft carrier up to about 40 x 28 x 25 cm, or a rigid one up to about 36 x 33 x 19 cm. The pet must be at least 16 weeks old, older for the US, and you may bring one pet in the cabin per passenger.
On single-aisle jets a pet travels in the hold up to 32 kg on flights of up to four hours, up to 23 kg on four to five hour flights, and not at all on flights over five hours. On twin-aisle jets it rises to 45 kg, dropping to 32 kg on routes via Europe, Argentina or Venezuela. Up to two pets may travel in the hold per passenger.
Trained service dogs travel with no weight cap when the required training and certification documents are in order. They are not pets and follow their own rules, tell us and we'll route it correctly.
LATAM accepts ESAs only to and from Argentina, Mexico and Colombia, an ESA dog not in a container is capped at 12 kg, and in Colombia there's a hard limit on ESA cat kennels per flight. Outside those markets, an ESA travels as a regular pet.
LATAM carries no animals to or from Aruba or the Galápagos, in cabin or cargo, service animals included. If your trip touches either, we need to plan around it before you book.
Pet fees, accepted carriers, weight limits by aircraft, and each country's entry and transit rules vary widely and change often, we never guess them. Call us with your trip and pet details and we'll confirm what's possible and book the space. LATAM's own information at latam.com is free.
Pet travel on LATAM at a glance
General guidance, always confirm the exact rules for your route, aircraft and pet.
Hold acceptance by aircraft and flight length
The cliff that catches people, a big dog fine on one leg can be refused on the next.
Single-aisle jets
A319 / A320 / A321
- Up to 32 kg on flights of up to 4 hours
- Up to 23 kg on flights of 4 to 5 hours
- No pets in the hold on flights over 5 hours
- Plan a long leg carefully, it may not carry your pet
Twin-aisle jets
767 / 777 / 787
- Up to 45 kg on most routes
- Reduced to 32 kg via Europe, Argentina or Venezuela
- Better for larger dogs on long-haul
- Still needs advance arrangement and the right crate
Check the route bans and the aircraft before anything else. A pet that boards fine on a short single-aisle hop can be refused on a longer leg or the same trip through a restricted country, and Aruba and the Galápagos take no animals at all. Call us with your exact flights before you buy a crate or vet paperwork.
Frequently asked
Can my dog fly in the cabin with me on LATAM?+
My dog is too big for the cabin, can it travel in the hold?+
What about a service dog or an emotional support animal?+
Are there places LATAM won't fly my pet?+
Contact options
Reach LATAM directly, or let us handle it.
Contact LATAM Airlines directly
The airline's own official channels, free.
More LATAM Airlines help
Related guides.