How Wingo's pet policy generally works
Cabin-only, capped per flight and route-sensitive, so plan and call before you book, not after.
Wingo does not offer pet transport in the aircraft hold. Pets travel in the cabin only, so an animal that doesn't fit the cabin rules can't travel with Wingo at all. Plan around that from the start.
Wingo does not carry pets to or from Aruba, Curaçao or Havana. If your trip touches any of those, the pet can't be on it, so the whole plan has to be built around that restriction.
A maximum of six animals travel per flight, and spots sell out. You must book the pet at least 48 hours in advance through the call center, never book the ticket and add the pet later, because the spot may already be gone.
A regular pet plus its carrier must stay within about 10 kg combined, in a flexible, ventilated carrier around 25 x 33 x 43 cm, rigid carriers are refused. The minimum age is 8 weeks (6 months for a service animal or ESA).
A trained service or guide dog travels free, up to 35 kg, with no carrier required. An emotional-support animal is accepted, but only with a purchased extra-space seat, free for an ESA up to 10 kg (you still buy the seat) and paid for one from 10.5 to 25 kg. Health and vaccination documents apply.
Pet check-in is generally 2 hours before a domestic flight and 3 hours before an international one, with the required vaccination, health-certificate and export documents in hand. Getting the documents wrong can strand the animal, so confirm them in advance.
Pet rules, carrier sizes, per-flight caps, banned routes and fees are set by Wingo and the destination country, and they change. We never publish the fee amounts; an agent confirms yours before anything is charged. Always confirm the current rules directly, this is one where being wrong strands an animal.
Wingo pet rules at a glance
Cabin only, and the route and animal type matter as much as the carrier.
Never book first and add the pet later on Wingo. Only six animals fly per flight and spots sell out, the pet must be booked 48 hours ahead through the call center, and Aruba, Curaçao and Havana are off-limits entirely. Call us before you buy so we can confirm a real spot on a flight and route that actually allow your animal.
Frequently asked
Can I take my pet to Aruba, Curaçao or Havana on Wingo?+
Does Wingo put pets in the cargo hold?+
Does Wingo accept emotional-support animals?+
How far ahead do I book a pet on Wingo?+
Contact options
Reach Wingo directly, or let us handle it.
Contact Wingo directly
The airline's own official channels, free.