How Aeroméxico baggage generally works
General guidance. Your exact allowance depends on fare, route and Aeroméxico Rewards tier.
Most fares — including Basic on most routes — include a carry-on plus a personal item. Confirm for your specific route, as limits differ on some domestic operations.
Many Classic and higher fares and most international routes include a checked bag, while Basic and some domestic routes charge by count and weight. International allowances are usually more generous than domestic.
Higher Aeroméxico Rewards tiers and SkyTeam Elite status can add checked-bag allowance for you and companions on the same reservation.
Pre-paying a checked bag online is generally cheaper than adding it at the counter — and faster on the day of travel.
Sports equipment, instruments and oversize items follow specific size and weight rules and usually need advance arrangement.
Allowances and excess-bag charges vary by fare, route and status, and change often. We don't publish bag prices — tell us your ticket and we'll confirm your exact allowance and pre-pay bags for you, or you can do it yourself at aeromexico.com.
Aeroméxico baggage at a glance
General rules — your exact allowance depends on fare, route and Rewards tier.
Carry-on only vs. checking a bag
Pick the right approach before you get to the airport.
Carry-on + personal item
Fastest, skip bag drop
- Must fit the sizer and overhead bin
- Skips the check-in bag queue
- Liquids follow the cabin 3-1-1 rule
- Allowed on most fares, including Basic
Checked baggage
For bigger trips
- Often included on Classic+ and international routes
- Charged by count and weight on Basic and some domestic
- Cheaper added in advance than at the counter
- Rewards tier and Elite status may add allowance
Bag delayed or damaged? Report it at Aeroméxico's baggage office before you leave the airport and keep the file reference. Then call us and we'll help you understand the next steps and your rights.
Frequently asked
Does my fare include a checked bag?+
Can I bring a carry-on on a Basic fare?+
Do my Aeroméxico Rewards benefits add baggage?+
What about a stroller, sports gear or an instrument?+
Contact options
Reach Aeroméxico directly, or let us handle it.
Contact Aeroméxico directly
The airline's own official channels — free.
More Aeroméxico help
Related guides.