When you get cash back
These are the situations where money goes back to your original payment, not a rebooked flight or nothing.
This is the one clean, automatic path to a full refund on Allegiant. Miss the 7-day lead time when you book, and this path is closed to you no matter how fast you cancel afterward.
A refund to your original payment is generally available, and it covers the paid extras on that reservation too, not only the base fare. This is Allegiant's own commitment, separate from the federal DOT rule described further down this page.
When it's a fee, a rebooking, or nothing at all
Cancelling by choice outside the conditional 24-hour window is where Allegiant's low base fare and paid-extras model shows up.
DOT rules vs. Allegiant's own refund policy
Two different things, and mixing them up is a common mistake we hear on the phone.
US DOT, the law
Ticket price only
- Refund of the ticket price if you decline after a significant change
- Verified thresholds: 3+ hrs domestic, 6+ hrs international, changed airport, added connections, downgrade
- Applies whether the cause is weather or Allegiant
- Does not require hotels, meals or lost-time compensation
Allegiant's own refund policy
Conditional, and narrower without Trip Flex
- 24-hour refund window exists only if you booked 7 or more days before departure
- Without Trip Flex, cancelling within 7 days of departure generally returns nothing
- When Allegiant itself cancels or significantly changes a flight, its refund extends to paid extras too
- No bereavement or emergency fare
DOT refund rules are under active revision, and the 3-hour/6-hour thresholds are the federal minimum, not a ceiling, we confirm what's current when you call rather than quoting a rule that may have moved. Compare any airline's own commitments at flightrights.gov.
No bereavement fare, plan around Trip Flex or the most flexible fare instead
Worth stating plainly, because people call assuming otherwise.
We checked directly and Allegiant does not publish a bereavement or emergency fare program, no discounted fare for family travelling to a funeral, and no standing waiver tied to a death in the family or a sudden medical emergency. If you or someone you love needs to travel on short notice because of a loss or an emergency, you're booking a regular Allegiant fare like any other trip, subject to the same conditional 24-hour rule and the same per-passenger, per-segment fees outside it. The practical move is to check whether the flight you need is 7 or more days out, that alone may unlock the 24-hour refund if plans change again quickly. If you already hold a ticket and need to change it, adding Trip Flex before its cutoff, if you have not already, can waive the change fee once, though it will not turn the ticket into a cash refund. Call us and we'll look at the most flexible option available for your specific dates, and check whether anything on a ticket you already hold gives you a way out before you buy anything new.
Trip Flex, what it actually buys you
Allegiant's paid add-on, and the two things it does not do.
Trip Flex is worth understanding on its own because people assume it works like insurance and it does not. What it does: it lets you cancel or change your reservation once without paying Allegiant's usual change fee, as long as you do it before a cutoff before departure. What it does not do, twice over. First, it does not make your ticket cash-refundable, you are not getting money back to your card, you are avoiding a fee on a change or cancellation whose value is otherwise handled the normal way. Second, the cost of Trip Flex itself is not returned to you, whether you end up using it or not, so it is a bet you make at booking, not a refundable service. On a trip where your plans genuinely might shift, that bet can be worth it since the per-passenger, per-segment fee it waives is a real cost. On a trip you are fairly sure about, it is money that will not come back either way. Tell us your situation and whether Trip Flex is already on your reservation, and we will tell you plainly what it does and does not unlock for you.
A few more things that shape what you get back
Details that come up once the main refund question is settled.
It is how many days out your flight departed on the day you bought the ticket that decides whether the 24-hour rule exists for that booking, not how many days out it is when you decide to cancel.
Because the fee applies per segment, a round trip with a connection each way can rack up more charges to cancel than a simple nonstop, worth knowing before you assume one flat fee applies.
When Allegiant itself cancels or significantly changes a flight and you decline the alternative, the refund is not limited to the ticket price, paid extras from that reservation come back too.
Refund timing and the exact steps can differ depending on your original payment method. Tell us how you booked and we can walk you through what to expect.
Do not assume you know which situation you're in. Whether the 24-hour rule ever applied to your booking depends on a date most people do not think to check, how many days out your flight departed the moment you bought the ticket. Not sure? That's a two-minute call.
Frequently asked
I cancelled within 24 hours of booking, am I owed a refund?+
What happens if I cancel without Trip Flex?+
Does Trip Flex get me a cash refund?+
Does Allegiant offer a bereavement fare?+
Allegiant cancelled or significantly changed my flight, what am I owed?+
Contact options
Reach Allegiant directly, or let us file the refund.
Contact Allegiant Air directly
The airline's own official channels, free.
More Allegiant Air help
Related guides.