How Frontier changes & cancellations work
The rules in plain language. Your exact fare always decides, we'll confirm it on the call.
Cancel within 24 hours of buying your ticket for a full refund to your original form of payment. The catch: Frontier excludes tickets bought for travel within 7 days (168 hours) of purchase, book close to departure and this window simply doesn't apply to you.
Outside that 24-hour window, Frontier tickets are non-refundable by policy. Cancelling gives you the itinerary's value, minus the cancel fee and any carrier charges, back as a travel credit, not cash. If your replacement flight costs less than the credit, the difference isn't returned.
On Basic Fare/Standard, both the change fee and the cancel fee increase the nearer you are to your flight, on top of any fare difference. Economy, Premium and Business bundles, and Bizfare and Economy Fare, waive both fees entirely, whenever you change your mind. We never publish the exact figures because the tier depends on your ticket; an agent reads yours and quotes it, and our service fee, before anything is charged.
Frontier doesn't sell same-day changes as their own category, change 6 days or less before departure and you're simply in that fee tier, same as any other late change.
Miss check-in (60 minutes before departure) or miss boarding (20 minutes before) and Frontier cancels the ticket as a no-show, taking every remaining flight on the itinerary with it, including your return home.
Frontier's change-policy page doesn't spell out a name-correction process, so we won't guess one for you. If a name needs fixing, call, we'll find out what Frontier will and won't do with your specific booking.
Frontier does not offer unaccompanied-minor service. A child under 15 has to be on the same reservation as an accompanying adult, 15 is the minimum age to fly solo on Frontier. If your trip involves a minor and you're not sure how to book it, tell us before you buy.
Fees and fare differences depend on your ticket and route; we never publish a flat amount because yours is specific, an agent quotes the exact figure, and our service fee, before anything is charged. You can always do it yourself free at flyfrontier.com.
Frontier fare types and how they flex
Frontier's own labels. Which one you bought decides how a change or cancellation goes.
Credit or refund? What you'll likely get
It comes down to when you act and which fare you hold.
You cancel by choice
Most common
- Basic Fare/Standard returns a travel credit minus the cancel fee
- Bundles cancel fee-free, but it's still a credit, since Frontier fares are generally non-refundable
- Inside 24 hours (and 7+ days from travel) it's a full refund instead
- Credits carry their own conditions, we'll confirm what applies to yours
Frontier disrupts your flight
Different page, different rules
- A delay or cancellation Frontier causes runs on separate rules from a voluntary change
- Frontier's own 3-hour policy and the federal DOT rule can both apply, and they're not the same thing
- Full detail lives on our delays & rebooking page
- We'll tell you which rule fits your situation before you call
The 24-hour clock is the cheapest exit you'll get. Once it closes, or if you booked within 7 days of travel and it never applied, every path back costs something: a fee on Basic Fare/Standard, or at minimum a travel credit instead of cash. If you just booked and you're having second thoughts, call before midnight the day after purchase and we'll act on it right away.
Frequently asked
Can I cancel a Frontier flight within 24 hours for free?+
Does Frontier charge a change or cancellation fee?+
What happens if I miss check-in or boarding?+
Can my child fly alone on Frontier?+
If I cancel, do I get cash back or a credit?+
Do you charge to change or cancel it for me?+
Contact options
Reach Frontier directly, or let us handle it.
Contact Frontier Airlines directly
The airline's own official channels, free.
More Frontier Airlines help
Related guides.