Mobility assistance
Arranged by phone, with notice. Confirm current details at allegiantair.com.
Allegiant asks passengers who need mobility assistance, a wheelchair at the gate, help boarding, help with a mobility device, to call the customer care line at least 48 hours before departure. That lead time gives Allegiant's ground staff a chance to plan for your flight instead of scrambling the day of.
Allegiant's customer care line for mobility requests is (702) 505-8888, with a TDD line at (702) 430-3283 for passengers who need it. Use whichever line fits your situation, both reach Allegiant's own team.
Requesting assistance in advance is what actually gets the right equipment and staff assigned to your flight. Showing up and asking at the counter is not the same as a request Allegiant has had 48 hours to plan around. If you'd rather we set the request on your reservation and confirm it landed, tell us your flight and what you need.
This is an Allegiant and federal disability rules provision that can change, confirm the current process at allegiantair.com or by calling Allegiant directly.
Service dogs, the Open Doors Organization portal, and why an ESA doesn't qualify
One category, a specific third party process, and a hard 48 hour submission window.
Allegiant accepts trained service dogs only, up to two per guest. Emotional support animals are not accepted as service animals on Allegiant. If your animal is an ESA rather than a fully trained service dog, it can only travel under Allegiant's ordinary pet policy, in an approved carrier, with Allegiant's standard pet fee, the same as any other pet. Don't assume an ESA letter carries the same weight it might have carried on a flight years ago, Allegiant's current policy does not recognize that category for cabin travel as a service animal.
The paperwork itself has a wrinkle worth knowing before you book: Allegiant does not process the DOT Service Animal Air Transportation form directly through its own site the way some airlines do. It routes the form through a third party portal, Open Doors Organization, which reviews and approves the submission. Allegiant asks that this be submitted at least 48 hours before departure. Because a third party is doing the review, not Allegiant's own counter staff in the moment, waiting until the day before is a real risk, the approval may simply not be back in time. Start the portal process as soon as you book your trip, not once you've already packed.
Service animal policy carries real rules that vary and change; Allegiant sets and updates them. Always confirm current requirements and the current portal process at allegiantair.com.
Oxygen and portable oxygen concentrators
This is the one section on this page where we are telling you what we don't know, on purpose.
Every other airline guide on this site states the specific oxygen and portable oxygen concentrator rules we verified directly from the airline. For Allegiant, our research did not turn up a clear, current, published policy on POC approval, battery requirements, or supplied oxygen tanks that we're confident enough to repeat as fact. Rather than guess, or copy a generic industry rule and hope it matches Allegiant's actual practice, we're telling you plainly that this one needs a direct check.
If oxygen, a POC, or a supplied tank is part of your travel plan, call Allegiant directly at (702) 505-8888 and ask for their current requirements before you book, not after. If you'd rather we chase it down for you and confirm what's needed for your specific device and route, tell us your situation and we'll find out and build your request around the answer.
Medical device and oxygen rules are set by Allegiant and by federal regulators, and change. We are not stating a POC or oxygen policy for Allegiant here because we could not verify one, confirm your exact situation at allegiantair.com or by phone before you book.
Flying while pregnant
Allegiant's published guidance is short, and that's worth saying plainly rather than padding it out.
Allegiant's guidance on flying while pregnant is simply to consult a physician before you fly. We did not find a published cutoff week, and we did not find a stated doctor's note requirement, the way some airlines publish a specific week and a specific documentation rule for late term travel. That's a genuine gap in what Allegiant has made public, not a guarantee that every week of pregnancy is treated identically at check in or at the gate.
"Not published" is not the same as "confirmed unrestricted." If you're later in pregnancy, talk with your physician about whether flying is advisable for your specific situation and trip length, and confirm with Allegiant directly close to your travel date. Pregnancy travel guidance is exactly the kind of policy that airlines add detail to over time, so what's unpublished today may not stay that way.
This reflects Allegiant's own published guidance as we found it, not a DOT or FAA rule, and it can change or be clarified. Always confirm your exact week and situation with Allegiant and your own physician before you book, we can help you make the call, but only Allegiant and your doctor can clear you to fly.
Why a call beats clicking a box
A third party portal, a hard 48 hour window, and a real gap in published oxygen guidance are exactly where a missed step turns into a problem at the gate.
A service dog form submitted through the Open Doors Organization portal with less than 48 hours to spare, a mobility request called in the morning of a flight instead of two days ahead, or an oxygen device you assumed would be fine because no one told you otherwise, these are the details that turn into a refusal or a scramble at the airport, not a phone call the week before. We track the 48 hour windows for you, confirm your service dog paperwork actually cleared the portal, and call Allegiant directly on your behalf when a rule, like oxygen, simply isn't published clearly enough to act on without asking.
Tell us your situation and your route, and we'll build the request around it and confirm it with Allegiant, instead of leaving it to chance at the airport, for a service fee, quoted before you're charged.
Before you fly, the checklist
A few minutes now can prevent a denied boarding later.
- Service dog form submitted through the Open Doors Organization portal, at least 48 hours before departure, not the day before
- Mobility assistance requested by phone, at least 48 hours ahead, through (702) 505-8888 or the TDD line at (702) 430-3283
- Traveling with an ESA rather than a trained service dog? Book it under Allegiant's pet policy instead, it will not be accepted as a service animal
- Pregnant and unsure about your trip? Talk to your physician and confirm your specific week with Allegiant before you book
- Need oxygen or a POC on board? Confirm directly with Allegiant before you book, we could not verify their specific rules and won't guess
If you need oxygen or a portable oxygen concentrator on board, call Allegiant before you book, not after. We could not confirm Allegiant's specific rules in our research, and finding out after you've paid for a ticket is the worst version of this conversation. Everything else on this page, the service dog portal, the mobility window, the pregnancy guidance, is workable once you know the 48 hour rule. Ask us first and we'll chase down the oxygen answer for you.
Frequently asked
Does Allegiant accept emotional support animals?+
How do I submit the service dog paperwork for Allegiant?+
How much notice does Allegiant need for mobility assistance?+
Can I fly Allegiant while pregnant?+
Can I bring my own oxygen or a portable oxygen concentrator on Allegiant?+
Contact options
Reach Allegiant directly, or let us add the request and confirm it's set.
Contact Allegiant Air directly
The airline's own official channels, free.
These are Allegiant's own channels; confirm current disability, service animal and pregnancy travel rules at allegiantair.com.
More Allegiant Air help
Related guides.